Current Shipping Updates 

as of January 10th, 2022

The shop will remain open to purchases on currently listed items, but won’t be shipping any items out until mid-late February with our next shop update. If you place an order now to reserve any products and want to purchase more products in the February shop update, you will be given a code to use in order to avoid over-paying for shipping. 

Shipping

 

We ship from Alaska worldwide. Due to the nature of our homestead life and harsh seasons orders are shipped once a week during the winter, you’ll receive an email when your order is made, and once it has shipped.

Returns & Refunds

 

Our products are made with the utmost care, yet due to their nature we do not accept returns. However we may issue refunds.

Refunds are handled on a case by case basis on items not from the apothecary. Due to the nature of the products from the apothecary returns & refunds are not offered, exchange requests can be initiated instead. If there is an issue with your order, please don’t hesitate to reach out to us at connect@houseofyore.com.

 

Exchanges

Our exchange policy lasts 7 days. If 7 days have passed since your purchase arrived, we can’t offer you a full refund. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connect@houseofyore.com to initiate the process.

Need help?

 

Contact us at connect@houseofyore.com for questions related to refunds, returns, or exchanges.